A. Incentive offers vary throughout the year. To see Chevrolet's national or regional incentives visit the Chevrolet Special Offers page or, to inquire about any potential local offers, visit the Chevrolet Dealer Locator. If you would prefer to contact us by phone, we can be reached at 1-800-950-2438 Monday - Friday, from 8:00 a.m. to 9:00 p.m. (Eastern Standard Time) and Saturday 9:00 a.m. to 6:00 p.m. (Eastern Standard Time).

A. Because the available options and their prices vary from model to model, it's best to ask your dealer for the specifics. He or she will be glad to explain the options available for the model you're interested in. To locate a Chevrolet dealer please visit the Chevrolet Dealer Locator.

A. Ask your local Chevrolet dealer for specifics about the model you're interested in. He or she will be glad to provide you with a schedule. To locate a Chevrolet dealer please visit the Chevrolet Dealer Locator.

A. Most new Chevrolet launch vehicles have a link on their product page that allows consumers to sign up and receive email updates as additional information becomes available on the new launch vehicle.

A. Your trade-in value is determined by the Dealer and could vary based on many factors, including mileage, the overall condition of your vehicle, the popularity of your vehicle and current regional market conditions. Check with your Dealer for details.

A. No. However, you may order a vehicle from the factory through an authorized Chevrolet dealer. To locate a Chevrolet dealer please visit the Chevrolet Dealer Locator.

A. Whether you want to lease or buy, your GM dealership and Ally have some smart ways to fit a new GM vehicle into your life and your budget. To view the range of Ally financing choices your dealership offers to qualified customers, visit Ally.

A. Yes. Just fill out and submit our online Ally Express Application. Once GMAC receives your information, they'll process it quickly and e-mail you a printable certificate to take to the GM dealership of your choice to complete the application process.

A. E85 Ethanol, a blend of 85% ethanol and 15% gasoline, is a renewable fuel made mostly from U.S.-grown corn. E85 Ethanol Flexible Fuel Vehicles (FFV) are designed to run on E85, gasoline, or any blend of the two.

A. To learn about the specific items on your vehicle, please refer to Section 1 in your Chevrolet Owner's Manual, "Seats and Restraint Systems". For general information please visit the safety section on the GM website.

A. Stability enhancement systems help drivers maintain control of vehicles during certain low traction driving conditions such as ice, snow, gravel, wet pavement and uneven road surfaces, as well as in emergency lane changes or avoidance maneuvers.

A. A vehicle equipped with all-wheel drive temporarily transfers power to all four driving wheels automatically when the need is sensed by the vehicle. A vehicle equipped with four-wheel drive (4x4) can transfer power from two wheels to all four wheels upon driver demand, usually by pushing a button or turning a switch.

A. Curb Weight is the weight of an empty vehicle (without payload or driver) with standard equipment, fuel, coolant, and oil. It is also known as the vehicle weight. Gross Vehicle Weight is the actual weight of the entire vehicle and its contents, including fuel and occupants.

A. GVWR, when properly equipped, includes weight of vehicle, passengers, cargo, and equipment. Exceeding this weight is not recommended.

A. Payload is the maximum allowable weight of cargo to be carried in a vehicle, including all occupants and optional equipment. It is computed by subtracting curb weight from GVWR.

A. Your local Chevrolet dealer should be able to assist you in finding the best conversion company to fit your needs and should be able to handle the details of having the conversion done to your vehicle. Go to the Chevrolet Dealer Locator to locate a Chevrolet dealer in your area.

A. The optional DURAMAX diesel V8 engine has been designed to satisfy the customer's need for heavy duty power, durability, and fuel efficiency. It is the most powerful diesel ever produced for a GM heavy duty pickup or chassis cab. It is currently available in 2500HD and 3500 Chevrolet Silverado trucks. To learn more about the DURAMAX diesel engine and its future availability on other Chevrolet vehicles, please contact your local Chevrolet dealer. Go to the Chevrolet Dealer Locator to locate a Chevrolet dealer in your area.

A. As part of the best coverage in America, OnStar is now offered on nearly every GM vehicle sold in the US and Canada. OnStar is the in-vehicle safety and security system created to help protect you and your family on the road. OnStar's innovative three-button system offers:

• 24-hour access to expertly trained, caring advisors
• A connection to emergency assistance
• Access to OnStar Hands-Free Calling in covered areas (prepaid calling charges apply)
  Call 1-888-4-ONSTAR (1-888-466-7827) or visit onstar.com for system limitations and details.

A. OnStar Vehicle Diagnostics is an exclusive new service that runs diagnostic checks on a vehicle's key operating systems and sends the customer monthly reports by e-mail. It's available only from OnStar and GM – just one more way OnStar helps give you peace of mind on the road. Visit onstar.com for more information.

A. All 2007 through 2012 passenger cars and light duty trucks are covered. The Powertrain Limited Warranty is 100,000 miles or 5 years (whichever comes first). It is fully transferable and there are no fees and no deductibles. The Roadside Assistance and Courtesy Transportation programs are also 100,000 miles or 5 years (whichever comes first). For more details, please visit your Chevrolet dealer or click here.

A. The bumper-to-bumper New Vehicle Limited Warranty on new Chevrolet cars and light-duty trucks remains in effect for three years or 36,000 miles (whichever comes first). For more details, please visit your Chevrolet dealer or click here.

A. This move is intended to provide you with an unprecedented level of value, confidence, and protection. As a result, GM is elevating your total vehicle ownership experience with the best, most comprehensive consumer confidence package in the industry.

A. You may be eligible to choose from one of our GMPP offerings which can be tailored to meet your needs - including extended powertrain coverage. Please contact your selling dealer/retailer for details on the various GM Protection Plan programs.

A. Courtesy Transportation is also included for 5-years/100,000 miles (whichever comes first) on all 2007 through 2012 Chevy passenger cars and light duty trucks. Whenever warranty repairs are required, several transportation options and/or reimbursement of certain transportation expenses are available for your convenience at participating dealers/retailers.

A. The bumper-to-bumper New Vehicle Limited Warranty covers vehicles registered in the U.S. and Canada from the date the vehicle is first delivered until it reaches three years or 36,000 miles (whichever occurs first). It covers the vehicle from bumper to bumper on any vehicle defect related to materials or workmanship. For further details, look in the Owner’s Manual under "What Is Covered" and "What Is Not Covered."

A. Chevrolet vehicles are designed and built to resist corrosion. All body and sheet metal components are warranted against rust-through corrosion for 6 years/100,000 miles (whichever comes first). Application of additional rust-inhibiting materials is neither necessary nor required under the Sheet Metal Coverage. Chevrolet makes no recommendations concerning the usefulness or value of such products. Application of after-manufacture rustproofing products may create an environment that reduces the corrosion resistance built into your vehicle. Repairs to correct damage caused by such applications are not covered under your New Vehicle Limited Warranty. See your Chevrolet dealer for terms of this limited warranty.

A. Your local Chevrolet dealer should be able to assist you in finding the best conversion company to fit your needs and should be able to handle the details of having the conversion done to your vehicle. Go to the Chevrolet Dealer Locator to locate a Chevrolet dealer in your area. Visit gmc.com for important detail surrounding upfits (alternations and warranties).

A. These repairs must be performed by an Authorized Chevrolet dealer, except in an emergency situation when a covered part or a Chevrolet dealer is not reasonably available to the vehicle owner. It’s in your best interest to take your Chevrolet vehicle to a Chevrolet dealer for all repairs since they are the most knowledgeable about the particulars of your vehicle.

A. Yes, the GM Protection Plan (GMPP) vehicle service and maintenance contracts are the only products endorsed by General Motors and are available through most GM dealers. To learn more about the different plans available, please visit www.gmprotectionplan.com.

A. Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer's sales or service departments. The first step is to discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. To locate a Chevrolet dealer, please visit the Chevrolet Dealer Locator.

A. From changing oil to changing engines, these automotive experts use only Genuine GM Parts & Accessories that are designed specifically for your GM vehicle. They're also tested for performance and reliability. So no matter what kind of GM vehicle you own, trust it to the Certified Service-trained technicians at your GM dealer. You'll spend less time in the shop and more time on the road. For more details, please visit www.mycertifiedservice.com.

A. There are two ways to obtain a copy:

1. You can register your vehicle by visiting the Chevrolet Owner Center at MyGMlink to download a complimentary electronic copy (for most vehicles from 1995 to present).
2. To receive a paper copy (for a fee) you may contact Helm, Inc. Manuals are available from the late 1960s or early 1970s for most GM vehicles. You can reach Helm Publications Ordering at 1-800-551-4123.
   

A. MyGMlink.com is a FREE service offered to GM customers where they can access and receive:

• Digital Owner's Manual, Warranty Manual, and more
• Recall notices for their specific vehicles
• E-mail service reminders
• Online service and maintenance records (as entered by the customer)
• Exclusive privileges and offers
• Handheld companion (PDA) application
• Interactive vehicle design and racing game
• OnStar and GM Card Earnings summaries
  

For more details, please visit MyGMlink.

A. Should a recall on your vehicle ever occur, Chevrolet will notify you by mail. You can also contact any Chevrolet Dealer or visit the Chevrolet Owner Center at MyGMlink, or you may call 1-800-222-1020.

A. You can find this answer by looking in your Owner's Manual under "Oil, Engine." If you do not have a manual, and you currently own a Chevrolet, please visit the Chevrolet Owner Center at MyGMlink  to download a complimentary electronic copy (for most vehicles from 1995 to present).

A. To order a catalog or actual merchandise, please visit chevymall.com or call 1-800-558-2550 (12:00 PM – 6:30 PM ET).

A. Currently, Chevrolet parts can only be purchased through your local Chevrolet Dealer. However, some Chevrolet retail websites do allow for the purchase of parts from their facilities via their website. Therefore, please review your local Chevrolet Dealer’s website for this information.

A. In a frontal or near-frontal impact of sufficient severity, the air bag sensing system detects that the vehicle is suddenly stopping as a result of a crash. The sensing system triggers a release of inflation gas. This gas inflates the air bag. The inflator, air bag, and related hardware are all part of the air bag module packed inside the steering wheel for the driver air bag and in the instrument panel for the right front passenger air bag.

A. The air bag is designed to inflate in moderate to severe frontal or near-frontal crashes. The air bag will inflate only if the impact speed is above the system's designed "threshold level." If your vehicle goes straight into a wall that doesn't move or deform, the threshold level is about 14 to 18 mph (23 to 29 km/h). The threshold level can vary, however, with specific vehicle design, so that it can be somewhat above or below this range. If your vehicle strikes something that will move or deform, such as a parked car, the threshold level will be higher. Inflation is determined by the angle of the impact and the vehicle's deceleration.

A. If the vehicle is equipped with seat mounted side impact or roof rail mounted head curtain air bags, those will deploy in a side impact. If the vehicle is equipped with a roll over capable head curtain air bags, a roll over sensor will deploy the head curtain air bags in a roll over incident. The frontal air bags will not deploy in a side impact or roll over, unless there is also a front or front-corner impact of sufficient severity to trigger the frontal airbags. The airbags will not deploy in a rear impact.

A. Yes! The air bag supplements the protection provided by the shoulder belts. Remember, the air bag is designed to inflate in moderate-to-severe frontal and near-frontal crashes. Safety belts can provide protection in impacts other than frontal and near-frontal collisions.

A. To learn about the specific items on your vehicle, please refer to Section 1 in your Chevrolet Owner's Manual, "Seats and Restraint Systems." For general information please visit the safety section on the GM website.

A. There are no specific child restraints that Chevrolet recommends or endorses, but we do have some information that might be helpful to you.

Chevrolet's seats and safety belt systems are designed to accommodate child restraints. However, we cannot be certain that all child restraints will be compatible with Chevrolet vehicles. Our cars conform to SAE (Society of Automotive Engineers) J1819 standard, which is a recommended guideline for automotive safety belt and child restraint compatibility. Therefore, child restraints that conform to this standard will be more compatible with the seats and safety belt systems used in Chevrolet vehicles. Also, your Chevrolet Dealer can install a tether anchor kit (at no charge to you) that will anchor front-facing child seats.

First, we recommend you work with a child-safety seat manufacturer, or a local retail outlet that sells child restraint seats, for possible suggestions on what type of seat would be most appropriate for your needs. You could also take your child restraint to a checkup event or contact a local CPS technician for additional assistance. There are a couple of websites that have some good information on this topic.

Try these:

• NHTSA at www.nhtsa.dot.gov
• National Safe Kids www.safekids.org
• Safety Beltsafe USA www.carseat.org
• American Academy of Pediatrics www.aap.org/family/carseatguide.htm

In addition, you might want to try checking with your local hospital, police department and fire department for any information they might have.

A. Simply depress the parking brake.

A. Chevrolet has a Roadside Assistance program to aid owners during an emergency and with other services. It is a service4 that comes with each new Chevrolet car, pickup and SUV.

Services provided include:

• 24-hour, 7-days-a-week toll-free 800 phone assistance
• Towing to the closest Chevrolet dealer (from a legal roadway)
• Flat tire change (using vehicle's spare)
• Battery jump-start
• Vehicle unlock service (costs for a new key and the labor to create not covered)
• Emergency fuel delivery (up to $5.00 worth)
• There is also a service available on medium duty trucks which provides towing service only.

A. If your Chevrolet vehicle is equipped with an active OnStar subscription, the customer can simply press the blue button for roadside service. If it is not equipped, please call 1-800-243-8872 to initiate roadside assistance for your vehicle.

A. Roadside Assistance is also included for 100,000 miles/5 years (whichever comes first) on all 2007 through 2012 Chevrolet passenger cars and light-duty trucks. For model years prior to 2007, your vehicle is provided Roadside Assistance for the term that matches its bumper-to-bumper warranty. Please refer to the Owner's Manual for the specific warranty on your vehicle.

A. There is generally no charge for any of the services listed while the vehicle is covered by the complimentary Roadside Assistance service. However, additional charges may be incurred for some services, including towing the vehicle beyond the closest Chevrolet dealer; for non-warranty parts and labor; or for lost key replacements. For details and additional information, please refer to Section 7 of the Owner's Manual.

A. General Motors is committed to helping persons with disabilities equip their vehicles for easier travel. To learn about the GM Mobility program, please visit gmmobility.com or contact the GM Mobility Assistance Center at 1-800-323-9935

A. Chevrolet is a division of General Motors.

A. Unfortunately, Chevrolet cannot allow images from the Chevrolet site to be posted on other sites. Feel free to link your site to the Chevrolet site.

A. MyVolt.com, the Chevrolet Volt owner site powered by OnStar, gives Volt owners access to an exceptional level of real-time data along with remote vehicle commands and critical vehicle diagnostics. To visit the site, click here.

A. The OnStar RemoteLink™ mobile app gives you unparalleled portable access to your Volt. Click here to learn more about this unique app, available for both iPhone® and Android™ mobile devices.

Android is a trademark of Google, Inc. Use of this trademark is subject to Google Permissions.

A. Yes. All remote communication with your Volt is powered by OnStar's advanced connected vehicle technology. For that reason, you must have an active OnStar account as well as a valid OnStar Username and Password to access both MyVolt.com and the OnStar RemoteLink™ mobile app. For more information on activating your account, call 1-888-4-ONSTAR (1-888-466-7827) or visit onstar.com. To create an OnStar Username on MyVolt.com, click here.

A. General Motors and the GM Foundation support a variety of activities in the communities where we do business. For guidelines that apply to proposals to either GM or the GM Foundation for grants, event participation, or vehicle donation requests please visit www.gm.com/corporate/responsibility/community/guidelines/index.jsp

A. The restructuring of our dealer network is part of the overall effort to make Chevrolet a more competitive brand. If your dealership closed as a result of this restructuring, you can find a new dealer by simply entering your information in the dealer locator. Rest assured, Chevrolet dealerships are staffed with Chevrolet-trained experts using genuine Chevrolet parts. Trust them to be best equipped to service and maintain your vehicle for years to come.

A. Our goal is for there to be no impact on our customers. We've been working closely with our continuing dealers, as well as those who recently have been phased out, to ensure a smooth transition. Your Chevrolet vehicle can be serviced at any other Chevrolet Dealer for routine warranty service and at any GM Dealer if you experience a significant inconvenience.

A. Yes. Genuine Chevrolet parts are, and will continue to be, available to you through an authorized Chevrolet Dealer to help you repair, service or maintain your Chevrolet vehicle.

A. Replacement parts are, and will continue to be, available to service and maintain Chevrolet vehicles. Customers can be assured that Chevrolet and our dealers are open for business and are committed to meeting the service needs of our customers now and well into the future.

A. Definitely. Genuine Chevrolet parts are, and will continue to be, available to you through an authorized Chevrolet Dealer to help you repair, service or maintain your Chevrolet vehicle.

A. For warranty repairs that don't create a significant inconvenience (i.e., the vehicle is drivable and does not pose a safety risk), customers need to take their vehicle to a dealership that currently sells and services their brand. If the customer believes that the issue they are facing does create a significant inconvenience, they can take their vehicle to any Chevrolet dealership for warranty repairs. In these cases, the Chevrolet dealership must determine if it has the training and tools necessary to perform a warranty repair on another vehicle make.

A. Of course. Chevrolet is committed to taking care of you - our customer - by fully guaranteeing the express warranty on all Chevrolet vehicles.

A. Yes. Chevrolet will continue to take care of our customers every day. Chevrolet will assume the obligations to support the express warranties issued by Chevrolet to its customers.

A. If your selling dealership still maintains other GM brands and believes it still has the proper tools and expertise to fix your vehicle, and if you feel you would be seriously inconvenienced by going to another dealership that carries your vehicle brand, you can continue to have warranty work done at your selling dealership.